Western Union Collaborates with UK Post Office for Enhanced Digital Offering

It’s always exciting to see a partnership that expands a brand’s capabilities. We’re seeing one of these partnerships now in the United Kingdom, and it stands to benefit international businesspeople. Post Office, a UK retail network, and Western Union have launched a collaborative service to offer UK consumers and businesses expanded digital international payment services.
The Western Union cross-border money movement platform will power international money transfers and payments as an integrated service on the Post Office’s digital channel. Customers will be able to access international payment services via a Post-Office- and Western-Union-branded online portal. The experience will be modelled on Western Union’s global online transactional sites.
“Western Union’s international reach and scale mean we’re able to bring a new dimension to the Post Office’s digital offering for individuals and businesses,” says Hikmet Ersek, President and CEO, Western Union. “This collaboration marks an expansion of our strategy to open our platform to new alliances and solve the complexities of cross-border, cross-currency transactions for companies. From settlement to regulatory compliance, we’re uniquely positioned to help many companies meet customers wherever they are in the financial ecosystem.”
Owen Woodley, CEO of Financial Services and Telecoms at Post Office, adds, “The launch of this service is great news for our customers and demonstrates how we’re committed to enhancing and expanding the services our customers can access through our digital channel. Working together with Western Union means we can offer customers the capability to transfer money online with ease—not just to bank accounts, but also to mobile wallets and retail agent locations in more than 200 countries and territories. Alongside our existing branch services, this online alliance with Western Union significantly expands the convenient access to money transfer services that the Post Office is proud to offer.”
Business customers will have access to Western Union’s WU EDGE platform, where businesses can make near real-time payment transactions in 54 currencies, use tools to help protect profits, and help control their cash flow and expand their network by connecting and finding new business partners across the world.

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