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VIPdesk makes it easy to place Concierge requests and access VIP Privileges from a mobile device with VIPdesk Mobile Concierge, an innovative new mobile application that significantly enhances Concierge and customer loyalty offerings. This mobile app is a perfect complement to existing Concierge programs, providing VIPdesk clients with a new, relevant and fully-branded channel that can be used to provide access to Concierge service and VIP Privileges anytime, anywhere.
VIPdesk Mobile Concierge allows users to submit Concierge requests via a user-friendly interface that feeds requests directly to VIPdesk’s expert team of Concierges.
Users can also access over 1,500 VIP Privileges, deals and offers at leading restaurants, hotels and businesses in hundreds of popular travel destinations throughout the United States. Privileges, which are geocoded and sortable by the geographic location of the user, are redeemed via a virtual membership card and can include a free glass of champagne or appetizer, greeting from the chef, priority seating, room upgrades, invitations to VIP events and more.
Other interactive features of VIPdesk Mobile Concierge include access to 15 exclusive city guides, articles and lifestyle information, and social media integration that lets users update Facebook and Twitter directly from the app.
“VIPdesk Mobile Concierge is the industry’s first mobile Concierge application with the ability to be completely white labeled and personalized based on specific client needs,” said Mary Naylor, CEO of VIPdesk. “This mobile app is another in a long line of innovations from VIPdesk, the first Concierge provider to offer a web-enabled Concierge service, use a virtual team, develop proprietary city guides, achieve PCI Level-1 compliance and more.”
This innovative app is powered by the Privileges Portal, an online database that stores all data and images related to the VIP Privileges offered through the app.
VIPdesk Mobile Concierge is completely white‐labeled for each client, customized in its entirety to reflect desired branding, which is continued through the Privileges Portal. VIPdesk clients can quickly add, delete and filter privileges via the Privileges Portal, making it easy to personalize the privileges offered to their customers.
To learn more about VIPdesk Mobile Concierge or to view an online demo of the app, visit http://bit.ly/NfLdLU or contact [email protected].
For over a decade, the world's most prominent companies have relied on VIPdesk to provide highly personalized concierge and customer loyalty solutions to engage and service their customers. VIPdesk’s full suite of service offerings, supported by a team of over 1,200 global professionals, includes concierge and customer loyalty solutions, experiential offerings and assistance services. To learn more about how VIPdesk provides impeccable service, visit www.vipdesk.com.
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