ALEXANDRIA, Va.—VIPdesk announced today that it is expanding its award-winning     concierge service delivery into the United Kingdom, becoming the     country’s first provider of concierge solutions to leverage a virtual     service delivery model. VIPdesk concierges will work from     their home-offices located throughout the U.K., fulfilling concierge     requests from customers of many of the world’s most prestigious     companies via phone, email, or mobile channels.

VIPdesk is leveraging its 20+ years of concierge experience and     leadership in home-based service delivery to bring this unparalleled     concierge service delivery model to the U.K. Founded in     1997, the company provides concierge and loyalty solutions via a team of     1,000+ professionals working from their home-offices located throughout     North America.

Utilizing a unique service delivery model allows VIPdesk to be     highly selective when recruiting from a talent pool unlimited by     geographic reach, ultimately hiring the ideal professional with     extensive hospitality expertise to represent their clients. The     synergy between VIPdesk’s clients and the people hired to represent them     with their most valued customers results in an engaging experience with     their brand, higher customer satisfaction, and ultimately increased     customer loyalty.

Following the company’s merger with International SOS in 2010,      VIPdesk has been rapidly increasing the scope and scale of its     international capabilities. The combined entities of     VIPdesk and International SOS encompass the first truly integrated     global concierge delivery platform, consisting of over 1,200     professionals and 15 global service delivery centers.

“Our expanded presence in the United Kingdom is a critical     component of our international expansion plan,” said Sally Hurley,      President of VIPdesk. “Our clients, located throughout the     world, are continuing to benefit from the combination of International     SOS’ global footprint in over 70 countries with VIPdesk’s service     delivery fulfillment expertise and cutting-edge technological     innovation.”

VIPdesk has already begun staffing its United Kingdom-based     concierge team, and is currently recruiting leadership positions to     drive the company’s local expansion. For more information     on VIPdesk’s expansion into the United Kingdom, contact VIPdesk at     703-837-3518 or

About VIPdesk

For over a decade, the world’s most prominent companies have     relied on VIPdesk to provide highly personalized concierge and customer     loyalty solutions to engage and service their customers. VIPdesk’s     full suite of service offerings, supported by a team of over 1,200     global professionals, includes concierge and customer loyalty solutions,      experiential offerings and assistance services. To learn     more about how VIPdesk provides impeccable service, visit

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