Combination Will Create Industry’s Most Comprehensive VoC Provider for Multichannel Analytics, Including Speech, Social Media, Email, Web Chat and Enterprise Feedback
MELVILLE, N.Y., July 19, 2011 — Expanding on its Voice of the Customer (VoC) Analytics platform, Verint® Systems Inc. (NASDAQ: VRNT) today announced the signing of a definitive agreement to acquire, upon closing, Vovici™, an industry leader in enterprise feedback management (EFM) solutions. This combination will create a new category leader in....