When it comes to insurance carriers, Temkin Group recognizes that customer experience is of the utmost importance. In light of this philosophy, the market research company recently recognized top CX providers in the industry. According to the “2016 Temkin Experience Ratings” report, USAA, State Farm, and The Hartford lead the way in giving clients the top-notch experience they’ve come to demand.
Reaching the top spot in the insurance ranking for a sixth straight year, USAA earned an overall ranking of 28th across....