Six Flags Announces New Safety Measures Focused on Customer Experience

Six Flags has announced that it is opening Frontier City, located in Oklahoma City, Oklahoma, with limited capacity starting June 5, 2020. Following Governor Kevin Stitt’s Open Up and Recover Safety Plan and Mayor David Holt’s proclamation allowing businesses to open, it will begin operating at reduced attendance levels, as well as a preview mode June 5 to June 7 for Members and Season Pass Holders only. After a short phase, the park will start increasing attendance levels incrementally.
“We are excited to welcome Oklahomans back to Frontier City as we introduce new safety procedures for everyone’s protection. The health and safety of our guests and team members remains our number one priority,” said Frontier City General Manager Trevor Leonard. “All government officials, along with city and county health departments, have been extremely supportive of our efforts to reopen in accordance with state and local guidelines.”
All parks will now employ an online reservation system to help manage attendance, schedule guests for entry by day and stagger arrival times, as well as other new technologies such as:

  • Thermal imaging for temperature checks
  • Security screening technology for touchless bag checks
  • Expanded mobile food ordering
There will also be multiple new measures enacted to help keep the park safe for customers and staff:
  • Health screenings for both staff and guests
  • Strictly enforced social distancing
  • Extensive sanitization and disinfecting protocols
  • Sanitized food preparation and service
  • Commercial-grade cleaning equipment and supplies
  • Multi-layered guest and team member communication
  • Park reservation system to manage attendance
The park has released additional information here, which outlines these new measures in detail.
“Frontier City, like all Six Flags parks, is an outdoor attraction that poses a significantly lower risk of exposure than indoor venues. Our guests are not confined to one space for lengthy periods. Guests move constantly throughout their experience; some are riding rides, some are eating in restaurants, while others are shopping in our souvenir stores, or playing games. Because our parks cover dozens or even hundreds of acres, we can easily manage guest throughput to achieve proper social distancing,” said Six Flags President and CEO Mike Spanos. “We have developed a comprehensive reopening safety plan that includes best practices from theme park and waterpark industry experts, along with top destination parks from around the world, which will allow guests to experience our parks in the safest possible way. This ’new normal’ will be very different, but we believe these additional measures are appropriate in the current environment.”

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