More areas across North America are seeing restaurants, shopping centers, malls, and retail stores re-open and welcome back customers, after a few long and challenging months for many. “It will be interesting to see how loyalty engagement will factor in to the return of brick-and-mortar retail,” said Eric Favaloro, responsible for managing Comarch’s loyalty clients in the United States. “Grocers, deemed essential and having been open throughout the pandemic, have already paved the way for other retailers in terms....

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