Online Sales Boost Best Buy’s Customer Engagement Levels
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It’s a “remarkable time for our company,” according to Best Buy Chairman and CEO Hubert Joly. Joly made this remark during the company’s first-quarter earnings call on May 24. Against a 1% to 2% guidance for the quarter, Best Buy delivered essentially flat comparable store sales. Online sales, which soared 24% over the same period last year, drove that performance “We have an exciting set of assets and opportunities and a very strong team, committed to creating great results for all our stakeholders....

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