A recent survey conducted by the luxury hotel brand - which now offers complimentary pressing and shoe shines to its Select Guest loyalty program members - found that some travelers surveyed even said they would rather have their teeth pulled than iron.
Conventional wisdom acknowledges that people perform better when they look and feel their best. The survey revealed that nearly a quarter of business travelers stated that they feel so badly about wrinkled clothing that they “might as well have stayed home,” and another 59% say....