Ogilvy announced it has been selected as the lead agency for World of Hyatt, Hyatt’s award-winning guest loyalty program. Ogilvy will support the strategic development and creative expression of World of Hyatt’s member communications, promotions, and program enhancements. Led out of the agency’s New York office, the account brings together Ogilvy Experience’s rich capabilities across customer insights, commerce, digital product innovation, customer engagement and acquisition, CRM and loyalty under a unique end-to....

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