Mirror, Mirror on the (Nordstrom) Wall, Who Has the Coolest Customer Experience of them All?
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On Black Friday, shoppers at Nordstrom in Seattle and San Jose took part in a cutting-edge customer experience as part of the store’s partnership with eBay that brings technology to the fitting rooms. The new technology, developed by eBay, features a touchscreen mirror that shoppers in Nordstrom fitting rooms can use to track the items brought into the room and receive information about the store’s inventory. “How do you most efficiently use physical space to let people discover products?” said Steve Yankovich....

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