As seamless, digital ordering is a new way for customers to engage in food and beverage retail, a New York-based coffee brand has completely embraced this model. If customers wander into the Bandit coffee shop in Midtown New York, they won’t be able to just walk up to the counter and order. Instead, they will need to download a mobile app in order to place an order and complete payment. Only then will a barista will call the customer up to the counter to pick up his or her order once it is ready. While Starbucks has been....

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