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Confused by your hotel or credit card rewards points? Even more confused by your airline frequent flyer points?
You’re not alone.
A study released earlier this week by NextAdvisors found that 54 percent of the 2,317 Americans it surveyed were confused by their frequent flyer rewards programs, while 47 percent found their hotel loyalty programs difficult to understand, and 44 percent were puzzled by their credit card points.
They were so confused, in fact, that one-third of the both the frequent flyer and....
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