Entitled Engaging the 21st Century Multi-Generational Workforce, the study explores the drivers of engagement for employees of different ages, including demographic characteristics, factors related to the job, and work team factors. Engagement is defined as a positive, enthusiastic, and affective connection with work that motivates an employee to invest in getting the job done, not just ?well? but ?with excellence.?
The study reports that older workers tend to be more engaged than younger workers. Among other reasons, the researchers point....