Mindshare Technologies, the largest provider in Voice of the Customer (VoC) solutions, today announced the launch of Mindshare OpenTellTM, a patent-pending product that is fully integrated with Mindshare’s VoC platform that collects and publishes customer reviews to the Web for companies in any industry.
OpenTell removes the pain points that often accompany open review websites where anyone can leave feedback, whether or not they have visited the location. OpenTell provides brands with a range of benefits unavailable in the market....