Loyalty 360 had the opportunity to hear from Elena Hutchison and Jodi Koskella to glean insights into their voice of the customer, loyalty and engagement philosophies. Join them for a webinar on August 25th at 1:00PM Eastern, when Market Tools will present, “Listening Is No Longer Enough: Customers are providing feedback to all parts of the organization. The time is now to link that insight and take action—or risk losing customers to competitors.”
Elena Hutchison is an experienced market research practitioner with....