The latest news in the world of customer experience and customer loyalty. Back With the Old for Snapchat In 2018, our debates consist of Snapchat layouts and user accessibility. These are the issues at the forefront of everything. For Snapchat users who were fired up about the changes the company made to its app a few months ago, their cries have finally been answered. According to a recent piece in Marketing Land, Snapchat will make users' Snaps and Chats in chronological order again, and Stories from friends are going back to the....

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