New Retail Habits from Coronavirus ‘Ingrained’ in Shoppers, Tractor Supply CEO Says
While the pandemic has caused customers to change their buying habits, an article in CNBC reports that one CEO doesn’t see these habits changing even with in-store shopping reopening. This includes shopping online, using curbside pickup, and contactless payment.
“A lot of these new behaviors are going to be ingrained in customers’ minds,” Hal Lawton, CEO of Tractor Supply Company told Matthew Shay, CEO of....