The latest news in the world of customer experience and customer loyalty.
Drunk Uber Passengers Beware
Yesterday, TechCrunch announced Uber filed for a patent to detect drunk drivers. The technology would use machine learning to detect the sobriety of each passenger. The system measures current phone behavior against their usual behavior, using information like location, data input accuracy, data input speed, interface interaction behavior, the angle at which the user is holding their device, or even the speed at which they’re....