The latest news in the world of customer experience and customer loyalty.
Abercrombie Introduces “Learning Lab”
The brand has matured in recent years. No, we are being serious. No longer do the Abercrombie and Fitch stores reek of cologne and contain shirtless men aimlessly walking around all over the place. The changes to a more “casual,” approach in 2015 were the brands attempt at appealing to a larger demographic of people. In 2017, the brand rebranded a bit with “store-within-the-store concepts for....