The latest news in the world of customer experience and customer loyalty.
Boxed Goes Prime and Begins Paid Loyalty Program
Boxed, the online bulk grocery business, has been a disruptor to the big box wholesale clubs since its founding in 2013, and apparently it likes that role because now it’s trying to disrupt Amazon Prime. Boxed announced this week it created Boxed Up, a Prime-like paid loyalty program that charges a $49 annual fee, and in return gives customers 2-percent cash rewards, better discounts, special promotions,....