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2013 is trending to be a big year for loyalty and retention. At Loyalty Expo 2013, over 500 executives from leading companies worldwide will gather to learn how today’s most innovative brands are creating truly customer-centric organizations. Presented by Loyalty 360 – The Loyalty Marketer’s Association, Loyalty Expo has earned the reputation of being one of the industry’s premiere events. “Loyalty Marketing is the ability for brands to understand the disparate touch points they have with a customer....

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