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Cincinnati, OH.  January 6, 2012.  Creating engaged, loyal customers has never been more challenging—- or more important.  At Loyalty Expo 2012, more than 500 executives from leading companies worldwide will gather to learn how today’s most innovative brands are creating truly customer-centric organizations.  “Loyalty marketing today has less to do with providing customers with cost savings and cheap offers, but everything to do with building long-term relationships with them” says Mark Johnson....

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