Kohl's CXEvery marketer turns its eyes to the holiday season very early in the calendar year because it is such a pivotal and, often, crucial time to perform well. After the exhaustive preparations, every marketer hopes that flawless execution provides a memorable customer experience that results in booming sales. For Kohl’s, the impending holiday season offers a unique opportunity.

This holiday season, Kohl’s promises customers a seamless shopping experience in every channel and from every device. From its stores to ecommerce, Kohl’s customers will find incredible values on the most sought-after, must-have gifts, including an expansive selection of Star Wars product for the entire family.

What’s more, Kohl’s will offer customers more ways to save than ever with personalized deals and promotions on the most amazing products of the season, delivered to their door or picked up at their local store.Kohl's holiday shopping

“Kohl’s will deliver a new holiday shopping experience this year that is faster, more convenient, and more inspiring than ever before,” said Kevin Mansell, Kohl’s Chairman, CEO,  and President. “Our customers will find a personalized and engaging shopping experience in store and across all devices, an extensive assortment of sought-after national and private brands for the entire family and incredible savings opportunities throughout the season, making Kohl’s the holiday shopping destination for families this year.”

From Monday, Nov. 23 through Sunday, Nov. 29, customers will earn $15 Kohl’s Cash for every $50 spent in store or online, to use on a later date. Kohl’s Charge customers receive exclusive discounts 12 times per year and for a limited time only, customers will save at least 25% on their first day's purchases when they open an account at stores nationwide.

What’s more, customers who sign up for Yes2You Rewards will find extra savings every time they shop by earning points on every purchase in stores and on Kohls.com, with no limit on points earned and no cost to join. 

Here are some ways Kohl’s will offer families an easy shopping experience:

Buy Online, Pick Up In-Store / Ship From Store: Kohl’s will provide customers the option to buy items online and pick up in store at all Kohl’s stores nationwide with premier, designated parking for customers picking up their purchases. Additionally, Kohls.com customers can expect even faster delivery on many of their purchases as all locations have the ability to ship online orders from local stores.

Kohl’s Mobile App: For customers seeking the best value this holiday, Kohl’s mobile app features the option to scan and store Kohl’s gift cards, Kohl’s Cash and savings offers, and easily manage and redeem Yes2You Rewards points in the mobile wallet for easy access at checkout. In addition to browsing and shopping by category, customers will experience Store Tools, a new store mode for Kohl’s mobile app providing a more customized in-store shopping experience.

Enhanced Mobile Payment Options: Customers can pay easily and quickly with Apple Pay in stores when they add their Kohl’s Charge as a form of payment. In addition, customers will be able to complete purchases across all digital channels with Visa Checkout, which makes it fast and easy to buy gifts for everyone on the list on Kohls.com and mobile devices.

Omnichannel Shopping Bag: New this year, customers will have one virtual shopping bag that can be accessed via smart phone, tablet and desktop. When shopping across devices, customers’ shopping bags will be automatically updated when they log into their Kohl’s account.

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