Adeline Heymann is the Associate Vice President of Strategic Consulting at Kobie and will be presenting a workshop at the upcoming Loyalty Expo in Charlotte. Heymann’s talk is “Building Enterprise Loyalty through Building an Emotional Connection,” and will be Tuesday, Oct. 26 at 12:00 noon.   In her presentation, Heymann will show that building enterprise loyalty starts with understanding the emotional motivations of your customers and their key drivers of loyalty. In this session, attendees will uncover....

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