Adeline Heymann is the Associate Vice President of Strategic Consulting at Kobie and will be presenting a workshop at the upcoming Loyalty Expo in Charlotte.
Heymann’s talk is “Building Enterprise Loyalty through Building an Emotional Connection,” and will be Tuesday, Oct. 26 at 12:00 noon.
In her presentation, Heymann will show that building enterprise loyalty starts with understanding the emotional motivations of your customers and their key drivers of loyalty. In this session, attendees will uncover....