Many consumers have a love-it or hate-it feeling about self-checkout, but regardless of one’s personal feelings about the system, if a store makes it available, it should be open to all customers. Not according to the folks at Giant Eagle supermarkets.
The Pittsburgh-based chain, which has more than 200 locations in the region, has recently decided to only allow customers carrying Giant Eagle loyalty cards to use self-checkout.
When the Pittsburgh Post-Gazette asked why, the store just touted all the benefits of using the card.
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