EMC Corporation, a global leader in cloud computing and data management solutions, is building upon its own customer experience with the launch of MyService360. A service-centric cloud-based dashboard, the system will give customers a new perspective on the company’s vast amount of data.
The new offering replaces the “My Support” tab of EMC online support, and represents a more advanced approach to customer service in the big data arena. Among the pieces of information now available to EMC customers are health....