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Effectively raising the bar on customer experience is an estimable pursuit for any loyalty marketer.
At Diamond Resorts International, a global leader in the hospitality and vacation ownership industries, officials recently launched Diamond Clarity, a new national program designed to transform the customer experience for current and prospective Diamond Resorts members.
Diamond Clarity consists of a series of operational procedures and enhancements, new training, and compliance procedures and protocols, along with other customer....
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