Delta Launches First Airline Social Media 'Ticket Window,' Revamps Home Page

Redesigned home page, ticket window are first steps in broader customer-facing technology improvements TLANTA, Aug. 12—Delta Air Lines (NYSE:  DAL) today launched the industry’s first social media ‘Ticket Window’ enabling bookings directly from its Facebook page and other social media sites.  The Delta Ticket Window, along with a newly designed home page at delta.com introduced earlier this week,  offers the first visual cues of the airline’s planned transformation in customer-facing....