Wagz Inc., the connected pet lifestyle company, announced that the Wagz Serve Smart Feeder is now integrated with Amazon Dash Replenishment, which enables connected devices to automatically reorder goods from Amazon whenever supplies run low.
The Wagz strategy has always been about proper technological utilization. They are bringing connection, a common theme across all industries, into the pet realm. Wagz’s COO, Trinnie Cortez, discussed the Wagz model.
“Our entire business model had been developed through recognizing that busy people want to feel connected to the things they love - including their beloved pets. There are a lot of smart home products on the market right now, but there aren’t as many great smart pet products – particularly not ones that are interconnected. Pet owners want solutions that will make their lives easier and more enjoyable. Our primary mission is to utilize our special technology to create smart pet solutions that provide the best positive experiences for our customers and alleviate the most common pet worries.”
With Dash Replenishment, the Wagz Serve Smart Feeder will automatically reorder pet food so customers never have to worry about running out. The Smart Feeder automatically delivers the proper amount of food at scheduled time slots and keeps dog owners connected to their pooch from anywhere.
“The Wagz Serve Smart Feeder allows dog lovers to automatically deliver the right nutrition to the right dog, at the right time, and stay connected to their pup from anywhere. Through smart automated feeding, customers can deliver food portions based on unique activity levels, remotely feed their dog when they are away, stay connected through a video camera, control how fast their dog eats, and keep multiple dogs from stealing each other’s food – all from their smartphone.”
The implementation of the Amazon feature was about allowing owners to have more time with their pets while not worrying about proper nutrition.
“Wagz partnered up with Amazon to make it easier for dog owners to spend more time enjoying their pets and less time worrying about them. Dog owners are busy, and they want to invest in smart technologies that make their lives easier. The Wagz Serve Smart Feeder recognizes when food is getting low, and uses Amazon Dash Replenishment to automatically reorder pet food that gets delivered right to their door. Pet owners can rely on Dash Replenishment without having to think about remembering to reorder dog food or having to physically go out and to buy more food or lug around heavy bags.”
Wagz’s view on customer experience has been at the heart of the brand’s value structure since its inception. Top tier CX is what drives their product development and ease of app usage.
“Providing a phenomenal customer experience is at the core of why Wagz is doing what it does. That is why we built a suite of products that work together through one simple app. We want to make it as easy as possible for dog owners to connect to their dogs whenever needed. For example, feeding your dog can create a lot of angst – Will I be home on time from work? How do I know if I’m feeding her the right amount? Do I have time to go pick up more food for him today? Wagz takes the stress and guess-work out of these concerns to make our customer's lives easier.”