Customer loyalty is important in normal times, but during the unprecedented times of a pandemic, loyalty to and from customers is paramount to success. It can not only show that you might be a brand customers value materially, but also that you’re a brand people want to continue visiting because of how it makes them feel.
Comarch has been working in the customer loyalty market for over 20 years, helping brands find customer loyalty solutions. Loyalty360 was able to speak to Bindu Gupta, a Loyalty and Marketing Strategist at....