Manchester Based, customer loyalty specialist uber has been appointed by The Chic Collection and The World’s Best Hotels to be their customer loyalty specialists.
The Chic Collection provides knowledgeable, tailor made advice for travellers looking to stay in the funkiest boutique hotels around the world whilst The World’s Best Hotels offers more traditional luxury deluxe hotels. uber have been commissioned to develop a loyalty strategy, allowing The Chic Collection and The World’s Best Hotels to further enhance their customer experience and maximise client retention and acquisition.
uber md Sarah Cross explains: “The travel industry is a very competitive market, with customers being very savvy and selective in what they want. An innovative loyalty strategy will allow The Chic Collection and The World’s best Hotels to provide their customers with something a little bit different and ensure their clients keep coming back year on year”
“We are very excited to have uber on board to help us develop something exciting and special for our customers” says Nigel Bolding CEO of The Chic Collection and The World’s Best Hotels “We already pride ourselves on excellent service and extensive experience in the hotel market, but this will allow us to add value to our service offering and promote an exclusive service.”
Uber specialises in loyalty, marketing communication and CRM. Offering expert advice without being restricted by technology, always seeking to push boundaries to develop innovative and edgy loyalty schemes that delivers results.
For more information call Sarah Cross on 0161 212 1640 or email [email protected].