Customer Experience Enhanced as The Cosmopolitan of Las Vegas Integrates with MGM Rewards

The Cosmopolitan of Las Vegas and MGM Resorts International partnered to integrate the former into MGM’s Rewards program, which allows The Cosmopolitan members to earn and redeem rewards and unlock perks at more than 20 of MGM’s luxury destinations nationwide. MGM Rewards members enjoy amenities like dedicated reservation lines, exclusive member-only offers, and member-only savings on accommodations, dining, entertainment, car rentals, and gaming. Members who tier up can enjoy enhanced benefits, including increased reward earnings limits, waived fees, priority access lines, dining credits, air travel credits, and cruise offerings.  

“This marks an important milestone for The Cosmopolitan as we become fully integrated into MGM Rewards, introducing our resort amenities to a broad new audience while offering our loyal guests unparalleled access to iconic destinations across Las Vegas,” said Sean Lanni, President and COO of The Cosmopolitan. “We’re looking forward to welcoming MGM Rewards members from our Las Vegas and regional markets who now have the ability to earn and redeem at The Cosmopolitan as they enjoy the resort’s exceptional accommodations, dining, entertainment, slots, and table games.”  

MGM Resorts Vice President of Loyalty, Anil Mansukhani, added, “Integrating this beloved resort into MGM Rewards enhances our ability to deliver unforgettable moments and unprecedented access for our members at one of the most celebrated resorts in the city. This is an exciting step in the program’s continued evolution as we deliver a truly seamless loyalty experience throughout all of our resorts nationwide.”  

Points for former Identity rewards members at The Cosmopolitan have automatically transferred to MGM Rewards, with members qualifying immediately for discounted rooms at MGM properties, FREEPLAY offers, and other promotions offered through the program. New members just need to activate their MGM Rewards account to enjoy the program’s perks. Meanwhile, past Identity members who were already members of MGM Rewards when the integration became effective will notice their MGM Rewards balances have automatically updated. 

Learn more about MGM Rewards here.  

 

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