Customer Engagement Drives Smaller OfficeMax Business Solutions Centers

With its first OfficeMax Business Solutions Center unveiled in Milwaukee on March 29, the office supplies company is focused on providing small business owners a new experience framed by store associates trained to offer heightened customer engagement. While the new OfficeMax Business Solutions Center offers 5,000-11,000-square-feet of merchandise space -- less than half the size of a regular-sized OfficeMax – Kristin Muntean, OfficeMax's Vice President of Strategic Initiatives and Innovation, told Loyalty 360 that the....