Banks' Relationships With Customers Under Growing Pressure in UK and Ireland, According to Accenture Survey

LONDON—Banks’ relationships with their customers in the UK and Ireland are     under increasing pressure several years after the financial crisis began     – with loyalty, satisfaction levels and behavioral patterns posing new     challenges, according to Accenture (NYSE: ACN) research. Comparing the results of its survey of 2,500 current account customers     in the UK and Ireland completed late last year with those of a similar     Accenture survey of....