Focus on improving the online experience, benefits, services, rewards and customer service helps Amex remain tops in the U.S. card industry
Consumers have once again ranked American Express highest in customer satisfaction among U.S. credit card companies, according to the annual nationwide study by J.D. Power and Associates. The study, released earlier today, places American Express highest in overall satisfaction among 11 of the largest card issuers in the U.S. American Express has received the study’s top ranking....