Imagine stepping off your flight to discover a shiny Cadillac waiting on the tarmac to whisk you away to your connecting flight. If you’re an American Airlines passenger, this actually could happen.
The airline recently stepped-up its customer experience approach in a big, if not luxurious way, by partnering with Cadillac to transport first-class passengers arriving at Los Angeles International Airport in style. The luxury car – a Cadillac CTS, SRX or Escalade - shuttles passengers with tight transfer connections right to the....