- Allegiance selected by customer-centric airline to gain strategic and actionable insights from Voice of Customer program -
SALT LAKE CITY – March 8, 2011 – Allegiance, Inc., a provider of VOCi (Voice of Customer Intelligence) technology and services, announced today that JetBlue Airways has partnered with Allegiance to quickly uncover insights from customer and crewmember feedback to identify areas that can be applied to improve the customer experience. JetBlue will use the Allegiance Engage platform, a Customer Intelligence....