$48 Billion Worth of Consumer Loyalty Reward Points Dispensed Each Year, Yet One-Third Are Never Cashed In

CINCINNATI & MIAMI—Americans accumulate approximately $48 billion in rewards points and     miles annually, according to the results of a first-ever study on the     perceived dollar value of loyalty programs that illustrates the real     economic power of these programs for consumers, issuers, merchants and     manufacturers. Out of roughly $48 billion worth of perceived value in reward points and     miles American businesses issue annually, at least one-third....