Keynote Focuses on Best Practices for Cost-Effective Multi-Channel Citizen-Centric Government
KANA Software, Inc., a global leader in customer service solutions delivered on-premise or in the cloud, and used by more than 850 commercial and public sector organizations worldwide, today announced its Vice President of Product Marketing David Moody will be a keynote speaker at the CITIZEN 2012: Next-Generation Citizen Engagement Conference.
One of the most prominent events focused on citizen-to-government engagement, social CRM and....