NEW YORK—Adobe Systems Incorporated, Fidelity Investments, and JetBlue Airways are the winners of the 2011 Forrester Research (Nasdaq: FORR) Voice Of The Customer Awards, announced today at Forrester’s Customer Experience Forum 2011. The Voice Of The Customer Awards recognize organizations that excel in collecting, analyzing, and acting on feedback from their customers. Nearly 1,400 people attended the New York event, which was....