For Clarabridge CEO Sid Banerjee, his company’s growth in recent years has been meteoric. The challenge, he told Loyalty 360, is the multichannel customer experience analytics marketplace is also growing very quickly and he wants Clarabridge to remain that “hub” solution.
Clarabridge is the leading provider of intelligent Customer Experience Management (CEM) solutions for many of the world’s top brands, including Walmart, Dell, Wendy’s, United, and Best Buy. Clarabridge has experienced more than 150....