These days, customer experience is king. From research we’ve seen at Loyalty360, the customer wants a unique, personalized experience with each and every brand. Those brands that are working to supply such experiences are having great success.
As such, we’re happy to see that, in a continued effort to improve customer service, Hertz is introducing a redesigned app. The app is intended to offer travelers a faster and more personalized rental experience with easy access to reservations, rewards, and receipts. The app was....