Digital technology has been on the minds of various CEOs in recent years. Just last year, Bed Bath & Beyond CEO Steven Temares talked about how digital technology is changing the way people shop, impacting customer engagement at every turn.
“There is no doubt that digital technology is transforming retail and the way customers shop,” Temares said last year. “For example, customers may now start their shopping experience with us online or through a mobile device to research an item, read customer reviews, or compare....