Loyalty360 asked a few experts in the loyalty industry about trends related to customer behavior, how brands can leverage these insights to strengthen relationships and spark expanded brand loyalty, and the positives and challenges associated with Black Friday and Cyber Monday.
What trends related to customer behavior do you see or predict and how can brands leverage these insights?
Farshad Fardad, CEO of GlobalWide Media: Influencer marketing is the perfect way to hint at the products and brands users should be buying for their....