We hear time and time again about artificial intelligence. To some, it sounds exciting and impactful in the loyalty marketing industry. To others, it evokes a 2001 science fiction film directed by Steven Spielberg.
Loyalty360 opted to ask an expert about artificial intelligence and its potential impact on customer engagement and customer loyalty. Enter Holger Reisinger, Senior Vice President of Large Enterprise Solutions at Jabra, a leading audio and communication technology specialist.
AI is a hot topic among loyalty marketers today.....