RESTON, Va.—Clarabridge, Inc., the leading provider of sentiment and text analytics software implemented by many Global 1000 companies to improve customer experience management (CEM), today announced that of the top 20 firms listed as leaders in 2011 Temkin Experience Ratings report, over 1/3 were utilizing Clarabridge Enterprise as a sentiment and text analytics solution for their customer experience management programs.
“It’s exciting to....