Supplier-Contributed Blogs

Welcome to Loyalty360’s Supplier-Contributed Blogs, your go-to source for daily insights from top experts in customer loyalty. Explore thought leadership on a range of topics, including loyalty program strategy, customer experience and engagement, rewards program design, cutting-edge technology, and more. Stay ahead of the curve with valuable content designed to help you navigate the latest industry trends.

Supplier-Contributed Blogs

The 15 Most Important Loyalty Statistics Straight from Retail Marketers

Jim Tierney, Clarus Commerce | June 10 2021

There are lots of loyalty stats out there from a consumer perspective, including our 2020 Premium Loyalty Data Study.But if you’re looking for statistics from retailers, read on.Based on a.

Loyalty / Rewards Programs

Find Gas Fast with GasBuddy’s Fuel Availability Tracker

Gas Buddy, PDI , PDI | June 09 2021

Gas stations can close or run out of fuel after a natural disaster or a crisis. GasBuddy’s Fuel Availability Tracker helps drivers in affected areas find fuel if stations run out. GasBuddy.

Loyalty / Rewards Programs

Healing Healthcare's Heroes: Rewards and Recognition for Nurses, Doctors, and Other Frontline.

Manoj Agarwal, Xoxoday , Xoxoday | June 09 2021

When doctors, nurses and other frontline healthcare warriors feel the heat of stress and adversary, leaders must step in to help them recuperate - by unleashing the tonic of genuine recognition.

Employee Engagement/Training

Ecosystem Offers Drive Successful Digital Engagement

The Evolving Systems Team , Evolving Systems | June 08 2021

Background Three Ireland is the number two mobile service provider in its domestic market with an approximately 35% market share. With 2.4 million customers, its 4G network covers 99% of the.

Customer Engagement

Matching Media for Jersey Mike's

Epsilon Marketing Team | June 08 2021

Jersey Mike’s, the nation’s leading fast casual sub sandwich franchise, wanted to reconnect with their lapsed customers and acquire new ones. Jeff Hemschoot, Marketing Director at.

DTC Loyalty Strategies Forge Lasting, Profitable Relationships

Jefferson Beard, Lacek Group , The Lacek Group | June 07 2021

SHIFTING CONSUMER NEEDS DISRUPTED THE RETAIL STATUS QUO.In the direct-to-consumer (DTC) category, brands are adapting their e-commerce strategies and capabilities to keep pace with consumer.

CRM (Customer Relationship)

How Unified Data Is Driving Today’s Digital Transformations

Michael Kostow, Salesforce , Salesforce | June 04 2021

Unified data is the key tool in a marketer’s arsenal to personalize at scale. In a digital-first world, consumers are engaging brands and consuming media at the time and place of their choosing.

4 Solutions Every Customer Experience + Employee Experience Program Needs

Marty Williams, SMG , SMG | June 04 2021

While most brands understand the importance of customer + employee feedback and have some sort of experience management (XM) solution in place, many lack the actionable insights necessary to create.

A Marketer’s Guide to Enhance Rewards Program Experience in Indonesia

Keerthana Tiwari, Capillary Technologies , Capillary Technologies | June 03 2021

Did you know that there is a better way to make your new customers behave like they have been buying your product for 10 years?Yes, you read it right! Your brand can attain this from refining.

CX (Customer Experience)

4 Holiday Shopping Predictions for 2021 (and Recommendations for Brands)

Kate Atty, Clutch , Clutch | June 03 2021

The holiday shopping season is the most crucial time of the year for retailers. Your brand’s sales in the final quarter of the fiscal year can determine whether you blast through your yearly.

Customer Engagement

3 Ways to Make Customer Service Great for Premium Loyalty Members

Mike Procaccini | June 02 2021

When you offer a premium loyalty program, there is an extra layer of customer service that members expect. After all, they’re paying to be members and they’re your best.

Loyalty / Rewards Programs

Rapid Response—Tips for Managing Fuel Pricing During a Crisis

Gabe Ortega, PDI Software , PDI | June 02 2021

Most often, disruption in the fuel supply chain comes with little warning, as it did this week with the cyberattack on the Colonial Pipeline system. While the magnitude of the impact on this critical.

Technology

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