What We're Seeing and Hearing: January 28th, 2018
  1. CEM (Customer Experience)
  2. Content Marketing
  3. Digital / Direct Marketing
  4. Employee Engagement
  5. Voice of the Customer

In this episode of What We're Seeing & Hearing, CEO Mark Johnson touches on some of the latest topics driving Loyalty360 content and the customer loyalty industry as a whole.

 

[0:36] USA Today/Gannett Interview: Link coming soon!
[1:46] Carnival Cruise Lines Interview: Link coming soon!
[3:21] Authors & Academia - Mitch Prinstein: Link
[5:38] Loyalty360 Executive Perspectives Webinar Series - Sophistication: Link

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