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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Brightcove Live has announced they will be the live streaming partner for Dropkick Murphys’ live stream “Streaming Outta Fenway” taking place May 29 from Boston Red Sox baseball field, Fenway Park. This event, according to the...Read More
Pegasystems Inc. is a leading software provider for customer engagement and intelligent automation headquartered in Cambridge, Massachusetts with offices around the world. Pega says its “adaptive, cloud-architected software – built on...Read More
If you’re in the loyalty space, you’ve probably heard something about empathy lately—perhaps from a programmer who is working towards “empathetic design” or a marketer who is seeking to cultivate “brand empathy....Read More
Many brands have come to understand that interacting with customers throughout their journeys has positive consequences: reduced churn, improved sales, greater advocacy. The reason is clear. Customers want to be recognized as individuals, and when...Read More
Pegasystems, a software company that empowers customer engagement at the world’s leading enterprises, recently announced new artificial intelligence (AI) and robotic automation capabilities in its customer relationship management (CRM...Read More